Order
You can pay with the following payment methods: iDEAL (Maestro), Mastercard. You can use a discount code at checkout.
Delivery
We ship our packages with PostNL. We offer free shipping on orders over €48.
Return
You have 14 days from the date of purchase to return an unopened product, starting from the date of receipt.
Frequently Asked Questions
If you have an account with us, you can view the status of your order under the tracking information of your orders.
If you don't have an account, please check your order confirmation email for tracking information.
After you place your order, we'll start packing your package as soon as possible!
If it hasn't been packed yet, we can change your address. Please contact us as soon as possible via support@faironics.com.
We're sorry to hear that you want to cancel your order.
If you ordered today and haven't received a shipping confirmation yet, we can still cancel your order.
Please contact us at support@faironics.com. To expedite the process, please include your order number and reason for cancellation in your message.
Is your question not listed here?
Contact our support department and we will get back to you within 1 business day!